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Posted: Monday, October 10, 2016 3:43 PM


Customer Service Representative

International Valuation Group, LLC

Compensation $12 to $15 Hourly

Employment Type Part-Time

Place valuation orders with real estate appraisers in a timely and efficient manner.

Facilitate the completion of the reports from order entry to completion.

Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues as directed by Management.

Provide outstanding customer service to both clients and vendors.

Identify and correct deficiencies in order to increase efficiency and productivity.

Manage vendor timelines, appointments and engagement agreements.

Ensure appropriate escalation paths are followed and timely resolution is accomplished.

Provide suggestions in order to assist the team with resolving every day operational challenges.

Attend and participate in regular department meetings and provide feedback when necessary.

Strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment.

Demonstrated ability to work in a team-oriented environment.

Exceptional customer service skills.

Demonstrated computer proficiency with knowledge of all Microsoft applications, with emphasis in Excel and Outlook.

Scheduling flexibility, shifts may vary to meet needs of growing division.

• Location: San Diego

• Post ID: 24436636 sandiego is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2016