Home > San Diego jobs > San Diego administrative/office

Posted: Tuesday, February 20, 2018 1:57 PM

ESSENTIAL FUNCTIONSThe following duties and responsibilities reflect the essential functions for this job, but do not restrict the tasks that may be assigned. The Executive Director may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.Participates in the referral/intake process for clients needing Home Care and Home Health servicesSupervise the work of all agency non-medical direct care personnel and contractors and assures the Non-Medical In-Home Plan of Care is followedSchedules client cases with appropriate field employees, making follow through calls necessary to produce an effective, smooth flowing scheduleEstablishes primary personnel responsibilities and monitors performance against the Plan of CarePromotes effective Home Care services in compliance with agency policies and procedures, and in accordance with California State licensing laws and regulationsKnows and interprets community resources available for continuity of client careParticipates in quality improvement activities and evaluations of the AgencyInvestigates problems, irregularities, policy violations and other reportable events implementing the appropriate corrective action and follow-upSupervises and documents the employees performance every six (6) monthsParticipates in after hours and weekends on-call scheduleWorks closely with office staff to promote inter-agency and intra-agency communication to assure appropriate client careAttends appropriate office meetingsOther duties may include:Assists Agency applicants with application and hiring processAssists in obtaining client satisfaction surveysAnswers telephone, take inquiries or messages using good telephone techniqueHelps maintain client charts for the Agency to ensure compliance with record requirements as per policy manualHelps maintain various office records; ie renewal of Plan of Care orders, insurance and financial client information, etc.Clears daily time card telephony and finalizes payroll schedule prior to processingResolves client complaints/concerns as applicable and documents clearly and conciselyPerforms other administrative tasks as assignedJOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Certified Nursing Aide or equivalent (preferred) with at least two (2) years of experience supervising home care Personal Care Attendants/ Caregivers.Ability to perform non-medical client assessments including: ability to document and communicate medical history, physical health, mental health, and social and environmental needsExperience in staffing and managing multiple projects and schedules using scheduling softwareKnowledgeable in Microsoft Office Suite and able to understanding and use computer software systemsDemonstrates self-motivation, self-direction, organizational skills, flexibility and the ability to deal with a high level of stress, and constantly changing priorities with enthusiasmExperience or understanding of the regulatory components of California State Home Care LicensureSolid hands on experience in managing and training staffExperience in marketing, sales and the customer service components of the Home Care industryProven ability to handle multiple projects and meet deadlinesGood judgment with the ability to make timely and sound decisionsCommitment to excellence and high standardsExcellent written and verbal communication and presentation skillsAbility to communicate effectively with clients, families, caregivers and administrative staffBe available as required for on-call duty outside of normal office hoursThe employer for this position is stated in the job posting. Ensign Services, Inc. provides recruiting services for operations in the skilled nursing, assisted living, home health and hospice industries.Back to Jobs


• Location: San Diego

• Post ID: 36825037 sandiego is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018