search
Home > San Diego jobs > San Diego customer service

Posted: Wednesday, February 7, 2018 7:05 AM

Job Description
ESSENTIAL JOB FUNCTIONS
:Enter Web, Reseller and Government orders into Amrons ERP system.
:Respond to general inquiry calls and emails from customers.
:As part of the team, work with prospective customers to answer questions via live chat on Amrons web site.
:Promote the Amron Website and educate the customer on its benefits and available tools to better meet their equipment and service requirements.
:Work in a proactive, professional manner with the internal Amron sales team (Purchasing, Accounting, Manufacturing, Warehouse, and Marketing) to help ensure that the customers experience measures up to Amrons service goals and that all promises are kept.
:Maintain quality customer service and promote repeat business by ensuring customers requests are processed in a timely manner, orders are managed and shipped within the promised delivery requirements, and the customer is left with a positive and favorable experience.
:Understand and maintain current export compliance regulations including internal applicable ISO procedures.
:Maintain current understanding of Amrons ISO procedures as they apply to inside sales account managers functions.
EDUCATION: High school diploma; bachelors degree in business, finance, or other related discipline preferred.
EXPERIENCE: 2+ years of customer experience. Must have excellent verbal, written, and interpersonal skills along with strong computer skills (MS Office) and advanced knowledge of Microsoft Excel. Note: There will be a computer test during the interview process Demonstrated customer service skills are also required.
PHYSICAL DEMANDS: Employee is primarily seated while performing the duties of this position; occasional walking, climbing stairs, and standing is required. Requires extensive use of a computer keyboard and mouse. May occasionally be required to lift up to 30 lbs
Company Description
For over 40 years, Amron International has provided high quality commercial diving equipment and related gear to our customers located in over 100 countries throughout the world. Amrons customers include professional divers, special operations forces, state and federal security agencies, and outdoor enthusiasts to list a few. As a leader in the industries we support, Amron continues to expand and innovate to provide the highest quality products and service possible.

Source: https://www.tiptopjob.com/jobs/78013443_job.asp?source=backpage


• Location: San Diego, vista

• Post ID: 36413487 sandiego
sandiego.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018 backpage.com