What you’ll be doing...
The Sr. Analyst, Business Operations will execute and maintain all analytics and reporting analysis for Networkfleet business unit at Verizon Telematics. The position will support internal and external customers in defining reporting requirements and generating reports (both ad hoc and recurring). This person will be responsible for analyzing data currency, accuracy, and relevance and ensuring data integrity of reports from heterogeneous data sources. Additionally, this position will be responsible for the evaluation of data and presentation of results with a focus on identification of trends (both positive and negative) to aid the organization in driving improvements to the overall business processes. A key element for success will be comfort with numbers, attention to detail, excellent data synthesis skills, and the ability to understand and capture business requirements as well as to create and run reports.
- Manage customer support and customer success trends reporting and discuss insights with various levels of leadership.
- Project management – owning multiple projects from start to implementation.
- SME – Researching new reporting topics to gain a full understanding of how the resulting data flows through the data warehouse for accurate reporting.
What we’re looking for...
The Strategic group is an elaborate subgroup within Telematics. The role requires the candidate to turn multiple sources of information into actionable data sets to assist leaders of sales in identifying trends, anomalies, or other points of interest that require further investigation relative to our results & revenue. This person must have the ability to understand the strategic direction of the business to determine appropriate recommendations for senior leadership. This position will interact directly with leadership, operations and VZT executives. Independent and dependent sources used to validate and/or refute hypotheses and statistical variances. Utilize Teradata SQL to mine data from the UDM (or other data sources) if necessary. Demonstrated ability to effectively interact with and negotiate with all organizational levels. Reporting/analytics will derive from Salesforce, PRM, SMB Central, EDW, Oracle and SQL server. These insights/recommendations will be shared with Verizon Telematics Leadership Team. Preparing a comprehensive and level-appropriate presentation and summary of the results.
- Bachelor’s degree preferred.
- Ability to organize large amounts of data in a way that can be consumed by leadership to make business decisions.
- Strong interpersonal, verbal and written skills
- Strong Excel skills
- Strong MS Access
- Strong SQL skills (Microsoft Studio & Teradata)
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Click here for more info: http://www.verizon.com/about/work/jobs/6915576-sr-analyst-business-operations
• Post ID: 28608808 sandiego